Privacy Policy

Information we collect and why

Account information includes your email, sign-in credentials handled by our authentication provider, account identifiers, roles, preferences and security records. A parent may provide a name or nickname for a family member and an email for a separate child login. We use these to authenticate users, apply permissions, communicate about the account and prevent abuse.

Family content includes profiles, chores, tasks, completions, approvals, points, reward requests, allowance and savings records, notes and activity history. Optional uploads include avatars and chore-proof photos. We use this information to show your household its records, sync devices and operate the features you choose. Chorzle records allowances; it does not hold or transfer your household's money.

Technical information can include IP addresses, browser and device details, requested pages, request and error logs, timestamps and security events. Our hosting provider records this kind of information when anyone visits the website or the app, including visitors who never sign in. If you enable push notifications, we store the subscription details needed to reach that device. Support messages contain the information you send us. We use these records to deliver, diagnose, secure and support the service. Avoid sending passwords, full payment details or unnecessary sensitive information.

Who can access information

The app uses family membership and role permissions to limit access. A parent manages the household; other members see information allowed by their role and enabled features. For example, family gifting and shared progress can reveal limited member information within the family. Removing a member's access does not erase all of that member's history. Authorized operators may access information when needed for support, security, legal compliance or running the service.

We share information with service providers for the functions described below. We may also disclose information when legally required, to address fraud or threats to safety or security, to establish or defend legal claims, or in a business transfer subject to applicable privacy obligations. We do not sell or rent family data, and we do not share it or children's information for advertising.

Service providers

Supabase provides the database, sign-in and file storage, so it stores account, family and uploaded-file information and the website's waitlist. Vercel hosts the website and the app, so it receives every page request, including IP address and browser details, and keeps hosting and security logs. Resend delivers email: sign-in links, waitlist confirmations, account and service messages and, when a parent enables them, family summary emails that include the family details needed for the message. When you turn on notifications for a device, the push service run by that browser or device maker delivers the notification text to it. These providers receive the information needed for their functions.

When billing is available, Stripe handles payment details, customer records and subscriptions. We receive customer and subscription identifiers, plan and payment status, billing periods and related transaction records. Your full card number is handled by Stripe rather than stored by Chorzle. Stripe also processes information under its own privacy policy, including for fraud prevention and legal obligations. Billing is not switched on as of this policy's date.

If an adult chooses to connect an optional Motion account in the app, we store that adult's Motion API key in encrypted form and contact Motion to check it; task syncing with Motion is not active yet. The website uses an AI service to help write and illustrate its public blog posts; we do not send private family content to it.

Our providers may process information in the United States and other locations where they operate. We use contractual and other safeguards as applicable; this policy is not a promise that every copy stays in one country.

Cookies, analytics and notifications

The website and the app use cookies or browser storage that are necessary for sign-in, security and settings. These are not optional analytics or advertising cookies, and they do not mean no information is collected: hosting, security and other service-provider processing described above still happens.

The chorzle.com website and the app at app.chorzle.com do not load optional analytics or advertising scripts, such as Google Tag Manager, Google Analytics, Vercel Web Analytics or Vercel Speed Insights. This includes the app's sign-in, invitation and account-setup pages as well as the signed-in family area.

We removed the optional analytics loaders on September 25, 2026. Earlier app public pages loaded Google Tag Manager and Vercel Web Analytics, and the website previously loaded optional analytics too. Removing those tools stops new collection through them on updated pages; it does not by itself erase information a provider previously received. Contact us with questions or requests about earlier information. Necessary hosting and security processing still happens as described above. We do not use family data to target advertising.

You control optional device notifications through the app and your browser or device settings. Account, security and billing messages may still be sent as needed to operate your account. Marketing choices are separate from essential service messages.

Waitlist and billing

As of this policy's date, registration is closed and billing is off. The waitlist stores the email address you submit and the signup source so we can confirm the request and contact you about access. It does not create a family, begin a trial or authorize payment. Ask support@chorzle.com to remove your waitlist entry.

When subscriptions are enabled, Stripe processes charges and cancellations. Chorzle retains limited billing records to manage access, reconcile payments, address disputes and meet accounting or legal requirements. A cardless app trial does not automatically charge you. See the Terms for purchase and cancellation details.

Children and parents' choices

A parent or guardian sets up the family and may provide a child with a real login using an email address and password. Children can create activity records, notes or reward requests and, if enabled, upload chore-proof photos. These and the profile, chore, reward and points records described above can be personal information about a child. A nickname and the built-in artwork can be used instead of a full name and uploaded portrait. Do not add unnecessary sensitive details or photographs.

A parent or legal guardian may contact support@chorzle.com to review or correct a child's information, request deletion, or refuse further collection or use. We may verify identity and parental authority before acting, without requiring more information than reasonably needed for that check. A request may require disabling the affected child feature or login. A parent may request these choices without consenting to unrelated use of the information.

Removing a member in Family Management revokes that membership's access and hides the active profile; it is not a full erasure of historical records or of a login used by another household. Use a deletion request if you need the underlying information removed. We do not treat reading this policy, accepting the Terms, paying for a plan, being signed in as a parent or adding a child's profile or login as proof that every legally required parental notice or consent step has been completed.

If you believe a child has provided information without the required parental involvement, contact support@chorzle.com so we can investigate and restrict further collection or arrange deletion as appropriate. Chorzle does not provide a public profile or public feed for children.

Review, correction and deletion

Parents can edit family details and request an account export or family deletion from account settings. An export may describe stored photos rather than include their image files; contact support@chorzle.com if you need help obtaining those images or other information not included. You can also use that address for access, correction, deletion or other applicable privacy-rights requests.

Family deletion removes the active household records after necessary billing checks. Related storage and authentication cleanup can take additional time and may be retried if a service is unavailable. A login with valid access to a different household may need to remain. Backups, security logs and legally required transaction records may persist for their applicable retention periods; deletion is not a promise that every copy in every system disappears instantly. We can explain the status of a request on inquiry.

Retention and security

Family records are retained to provide your household's lists and history until deleted or no longer needed for the purpose for which they were collected. The current app does not automatically erase an inactive family on a fixed schedule. Trial expiry or canceling renewal alone is not a deletion request. Some limited account-linked trial history is retained while that login exists to avoid restarting the introductory offer when a household is recreated.

We limit retention to the relevant service, security, dispute-resolution or legal purpose, and do not promise indefinite storage. A deletion request can have different completion times for household rows, uploaded files, shared logins, backups and billing records. Contact us for the applicable records and deletion status rather than assuming the removal of a profile erased all copies.

We use access controls, encrypted connections and provider security features to protect information. No internet service can guarantee absolute security. If you suspect unauthorized access, contact us promptly and secure your email and sign-in credentials.

Changes and contact

We will date changes to this policy and provide additional notice of material changes as required. Where a new use or disclosure needs consent, we will obtain it before relying on that consent. An update to this page alone does not replace required parental notice or consent.

Chorzle is operated by Chorzle LLC, a Michigan limited liability company. Send privacy questions and parental requests to support@chorzle.com.