Questions and answers
Frequently asked questions
The things families ask about most. Can't find your question? The support page has a way to reach us.
Getting started
Does my family each need their own device?
It helps, but it isn't required. Plenty of families share a household tablet or laptop, while older kids open Chorzle on their own phone. On a shared device, kids switch between themselves with a PIN. Use whatever mix of devices you already have.
Do we sign in, and does it need an email?
Everyone in the family can have their own sign-in, with an email and a password, and you sign in from a browser on any device. A parent can also set up a login for a child. If you'd rather not type a password, ask for a sign-in link by email instead. To bring another grown-up in, you send them an invite link from the Family page.
What is the Hive?
It's where a child sees what they've earned. Every badge rung they climb sends a bee out to their own meadow, and so does every look they unlock in the Boutique, so a badge becomes something they can point at and count rather than a number that went up. Nobody's hive is ranked against anyone else's.
What can kids spend Chorzles on besides rewards?
The Bee Boutique, which is a shop of looks for their bee: a lucky clover, sunglasses, a top hat, a crown, a unicorn horn. Fixed prices, and you buy exactly what you pick. There are no randomized packs, no lootboxes, and nothing that affects chores or points. It's purely how the bee looks.
Can it work for a child who can't read yet?
Yes. There's a picture-first mode that swaps the text-heavy screens for pictures, and the themes are chosen by tapping an image rather than reading a label, so a pre-reader can pick their own. You can also print a day sheet for them and stick it on the fridge.
My child finds movement and bright screens hard.
Turn on calm mode from the accessibility panel and every ambient animation stops, including the drifting bees, without changing anything else. Text can be sized up in the same place, and printed sheets always come out in the plain daylight look no matter which theme is on screen.
Does Chorzle work offline?
Partly. You can add Chorzle to your home screen and it opens like an app, and if you lose your connection it shows a friendly page rather than a browser error. Completing chores does need a connection so everyone else sees it.
Can grown-ups have chores too?
Yes. Chorzle is for the whole family. Add chores for parents right alongside the kids' so the work, and the credit for it, feels shared.
Can a grandparent, nanny, or babysitter join too?
Yes, and it's one of the reasons we built Chorzle. Send them an invite link from the Family page and they get their own sign-in. You choose what they can do: a caregiver can approve chores without being able to move money around, and a viewer can look without changing anything. The grandparent who comes on Wednesdays and the nanny who has Tuesday mornings see the same chores, rewards, and rules you do, so nobody has to text you to double-check.
Devices and syncing
Which devices does Chorzle work on?
Any of them. Chorzle runs in a modern web browser, so it works on an iPhone or Android phone, a tablet, a laptop or desktop, and a Chromebook. There's no app store and nothing to download. If you'd like it to feel like an app, you can add it to your home screen.
How does syncing work?
Chorzle syncs through your account. Sign in on any device and the same family shows up, usually within a few moments of a change.
Something looks out of date on one device.
Refresh the page and give it a moment to catch up. Make sure you're signed in to your account and have a connection. If it still looks behind, email us and we'll help.
The free trial and Chorzle Plus
What does Chorzle cost?
Nothing right now. Chorzle is free while it's in beta: every feature, your whole family, no card and no countdown.
Is this a free trial that runs out?
No. There's no timer running. We haven't built a way to charge anyone yet, so there's nothing to expire and nothing to cancel.
Will it stay free?
Honestly, no, not forever. There'll be a paid plan called Chorzle Plus eventually, and we'd rather tell you the number now than spring it on you: we're planning on about $2.99 a month or $19.99 a year. We'll say so clearly, well before anything changes, and you'll get to decide then.
Do you need my card?
No. We can't take a payment even if you wanted to give us one. If a site ever asks you for card details for Chorzle before we've announced that Plus is live, it isn't us.
What happens to my data if I stop?
Your family's data stays with your account whether or not you subscribe. If you come back to Chorzle later, everything is right where you left it.
Privacy and safety
Where does our family's information live?
Your chores, photos, names, and points are stored in your Chorzle account, in our own secure cloud database. We use it to sync your family across devices, and for nothing else.
Are there ads or tracking?
No ads, and we never sell your information, that's the promise. We do use privacy-minded analytics (Google Analytics through Tag Manager, plus cookieless Vercel Analytics) on our marketing pages to see what's useful and make Chorzle better, but it never loads once you sign in, so no third-party tracker ever touches your family's data. Chorzle is paid for by Chorzle Plus subscriptions, not by anyone's data.
Is it safe for young children?
Yes. There's a picture-first mode for kids who aren't reading yet, and the game side is gentle on purpose: small point values, no leaderboards, and badges that celebrate showing up rather than winning.
Still have a question?
Email us at support@chorzle.com. A real person will get back to you.
