Questions and answers
Frequently asked questions
The things families ask about most. Can't find your question? The support page has a way to reach us.
Getting started
Does my family each need their own device?
It helps, but it isn't required. Every family member gets their own profile. Plenty of families share a household tablet or laptop, while older kids open Chorzle on their own phone. Use whatever mix of devices you already have.
Do we sign in, and does it need an email?
Your family shares one Chorzle account. You sign in to that account in your browser on any device, and the same family shows up. Others join with a simple invite code, and each person keeps their own profile.
Can grown-ups have chores too?
Yes. Chorzle is for the whole family. Add chores for parents right alongside the kids' so the work, and the credit for it, feels shared.
Can a grandparent, nanny, or babysitter join too?
Yes, and it's one of the reasons we built Chorzle. Anyone in your kids' circle can join your family with the invite code and get their own profile. The grandparent who comes on Wednesdays and the nanny who has Tuesday mornings see the same chores, rewards, and rules you do, so nobody has to text you to double-check.
Devices and syncing
Which devices does Chorzle work on?
Any of them. Chorzle runs in a modern web browser, so it works on an iPhone or Android phone, a tablet, a laptop or desktop, and a Chromebook. There's no app store and nothing to download. If you'd like it to feel like an app, you can add it to your home screen.
How does syncing work?
Chorzle syncs through your account. Sign in on any device and the same family shows up, usually within a few moments of a change.
Something looks out of date on one device.
Refresh the page and give it a moment to catch up. Make sure you're signed in to your account and have a connection. If it still looks behind, email us and we'll help.
The free trial and Chorzle Plus
Is there really a free trial?
Yes. Chorzle is free to use for 14 days, the whole thing, nothing held back. After that, it needs a Chorzle Plus subscription to keep going.
How much does Chorzle Plus cost?
$2.99 a month or $19.99 a year, billed through secure web checkout and managed from your account. The yearly works out to $1.67 a month, billed once a year.
Can I cancel anytime?
Yes. You can cancel Chorzle Plus from your account whenever you like. You keep Chorzle Plus through the time you've already paid for.
Can I switch between monthly and yearly?
Yes. Open your account, find your subscription, and choose the cadence you want. Changes take effect at the next renewal.
What happens to my data if I stop?
Your family's data stays with your account whether or not you subscribe. If you come back to Chorzle later, everything is right where you left it.
Privacy and safety
Where does our family's information live?
Your chores, photos, names, and points are stored in your Chorzle account, in our own secure cloud database. We use it to sync your family across devices, and for nothing else.
Are there ads or tracking?
No ads, and we never sell your information, that's the promise. We do use privacy-minded analytics (Google Analytics through Tag Manager, plus cookieless Vercel Analytics) on our marketing pages to see what's useful and make Chorzle better, but it never loads once you sign in, so no third-party tracker ever touches your family's data. Chorzle is paid for by Chorzle Plus subscriptions, not by anyone's data.
Is it safe for young children?
Yes. There's a picture-first mode for kids who aren't reading yet, and the game side is gentle on purpose: small point values, no leaderboards, and badges that celebrate showing up rather than winning.
Still have a question?
Email us at support@chorzle.com. A real person will get back to you.
